I need urgent mental health assistance. What should I do?
Anyone in Massachusetts who’s experiencing a mental health or substance use disorder crisis can call the Emergency Services Program/Mobile Crisis Intervention (ESP/MCI) toll-free at: 1-877-382-1609 (available 24/7/365).
If you think you may be suicidal, you can call or text the Samaritans Helpline: 1-877-870-HOPE (4673) (available 24/7/365). You can also call or text the national suicide hotline 988 (also available 24/7/365).
I'm feeling unsafe [where I live]. Where should I go/what should I do?
If you feel that you are in imminent danger, call 911. If you don’t feel that you are immediate danger, you can:
- Call the Massachusetts – Safeline Statewide Domestic Violence 24/7 Crisis Hotline at: (877) 785-2020 (available 24/7).
- Chat online at CasaMyrna.org/chat
- Text “START” to 88788
- Visit thehotline.org/get-help/ (this website has a quick exit button.)
Who qualifies for your services?
We provide group and individual counseling mental health services to local adolescents and adults of all ages and genders. While we try to serve as many clients as possible, there can be a waitlist, or we may need to refer you to more specialized services.
What communities do you serve?
Our main focus in our community, the Greater Boston area, but thanks to telehealth, we have the ability to serve clients throughout Massachusetts as needed. All of our in-person services are based in Somerville.
How do I make an appointment?
First, you need to complete an intake. To get started, you can:
- Fill out our intake form online.
- Call 1-781-600-6074 and complete a phone intake.
- Email our program director Julie Catalano infonccsinc@gmail.com to schedule a phone intake. It can take 3-5 business days for a response.
Is there a waitlist to get into a group?
We currently have no wait list for our group counseling services, however you may experience a wait if looking to see an individual therapist based on the availability of our clinicians and the ages they see.
Do you offer virtual groups?
Most groups will be held in person, but some may be offered over telehealth.
How long is a group session?
In general, a group counseling session will be 60 minutes but some may be as long as 90 minutes.
How often do the groups meet?
Most groups will run one time weekly, but some may vary.
Do you offer free group services?
Yes, email infonccsinc@gmail.com for more information.
Do you take insurance?
Our group services are funded mainly by foundations and donations but we will take insurances for some groups which are indicated under our services page.
Do I need a referral?
Referral is not needed in most cases; however, we may accept referrals from therapists, case managers, probation officers and other community providers.
How many weeks or months should I expect to be in group?
Most groups run 8-12 weeks.
Do I need permission to join a group if I’m under age?
Yes, if you’re under the age of 18, you’ll need a parent or guardian’s signature to receive counseling services.